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Is "Original" way still working? [Fixed]

Submitted by verdeal on Thu, 01/17/2019 - 10:48
verdeal
Pro User
Control Surface Studio User

Hi! I get an error when I try to download the script from the "original" web app. Is still working?

Thank you

11 Responses

Comments

JohnC
Forum Admin
#1

Hi,

Yes the Web App is still working and being maintained.
Our Servers were recently upgraded and it has been causing some issues with it, but it should still be working.
What does the error say?

verdeal
Pro User
#2

Thanks for the reply. I have also bought the new version, but now I wanted to fix an old file via web. I keep giving error when I click download. I attached a capture. Greetings and good work!

adgangfolmer
Pro User
#3

I'm experiencing the exact same issue. Both in Chrome and Safari

JohnC
Forum Admin
#4

I just tested it and could download without any issue.
Maybe clear cache in your browser and try again?

verdeal
Pro User
#5

Still the same problem, tested in safari and chrome

adgangfolmer
Pro User
#6

Same here. I've tried clearing the cache, but I still get the same error message.

verdeal
Pro User
#7

I
With new scripts there is no problem but if I upload an old one (as before) the failure occurs.

JohnC
Forum Admin
#8

Hey all,

A fix has just been pushed up, if you guys could give it another go that would be great.
Our Server was recently upgraded and it has been playing havoc with the Web App.

verdeal
Pro User
#9

YEAAAAH! Now it is working. Your work is incredible. Thank you very much for all your attention!

adgangfolmer
Pro User
#10

Yup. It's working here as well. Thanks! This must be some of the best and most responsive tech support out there :)

JohnC
Forum Admin
#11

Aww thanks :)