End User Licence Agreement

PLEASE READ THESE LICENCE TERMS CAREFULLY

BY PURCHASING AND/OR USING THE APP OR CODE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS DO NOT BUY THE APP OR CODE.

Who we are and what this agreement does

We Remotify license you to use:

• Control Surface Studio application software, the data supplied with the software, (App) and any updates or supplements to it.
• Software code and any other data generated by the App, Services or by us, whether automatically or manually (Code).
• The service you connect to via the App and the content we provide to you through it (Service).

as permitted in these terms.

Your privacy

We only use any personal data we collect through your use of the App and the Services in the ways set out in our privacy policy https://remotify.io/privacy-policy.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App or any Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

ABLETON'S TERMS ALSO APPLY

App can be used only in conjunction with Ableton Live© application software [https://www.ableton.com/en/live/], which is developed, maintained and supported by Ableton AG.

You must have an effective license to use Ableton Live© and to comply with all its requirements at all times to be able to use the App, the Code and the Services.

Remotify is not responsible for proper functioning of Ableton Live© application software, as it is maintained and supported by Ableton AG, a separate software company, which does not have any relation to Remotify.

The ways in which you can use the App may also be controlled by the Ableton AG's rules and policies [https://www.ableton.com/en/legal/].

System requirements

The app requires a PC or Mac computer.

Support for the App and how to tell us about problems

Support. If you want to learn more about the App or the Service or have any problems using them please take a look at our support resources at https://remotify.io/.

Contacting us (including with complaints). If you think the App or the Services are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at https://remotify.io/contact.

How we will communicate with you. If we have to contact you we will do so by email, using the contact details you have provided to us.

How you may use the App, including how many devices you may use it on

In return for your agreeing to comply with these terms you may:

• download or stream a copy of the App onto one PC or Mac computer and view, use and display the App, Service and the Code on such devices for your personal purposes only.
• provided you comply with the Licence Restrictions, make up to 1 copy of the App for back-up purposes; and
• receive and use any free supplementary software code or update of the App incorporating "patches" and corrections of errors as we may provide to you.

You must be 18 to accept these terms and buy the app

You must be 18 or over to accept these terms and buy the App.

You may not transfer the App to someone else

We are giving you personally the right to use the App, the Service and the Code as set out above How You May Use The App. You may not otherwise transfer the App, the Service and the Code to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.

Changes to these terms

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce.

We will give you at least 5 days notice of any change by sending you a email with details of the change or notifying you of a change when you next start the App.

If you do not accept the notified changes you may continue to use the App and the Service in accordance with the existing terms but certain new features may not be available to you.

Updates to the App and changes to the Service

From time to time we may automatically update the App and change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons.

If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.

If someone else owns the device you are using

If you download or stream the App onto any PC, Mac or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the computer or other device.

We may collect technical data about your device

By using the App or any of the Services, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products and to provide any Services to you.

We are not responsible for other websites you link to

The App or any Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).

You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

Licence restrictions

You agree that you will:

• not rent, lease, sub-license, loan, provide, or otherwise make available, the App, the Services and the Code in any form, in whole or in part to any person without prior written consent from us;
• not copy the App, Services or Code, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
• not translate, merge, adapt, vary, alter or modify, the whole or any part of the App, Services or Code nor permit the App, the Services and the Code or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App, the Services and the Code on devices as permitted in these terms;
• not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App, the Services and the Code nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program (Permitted Objective), and provided that the information obtained by you during such activities:
• is not disclosed or communicated without the Licensor's prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and
• is not used to create any software that is substantially similar in its expression to the App; is kept secure; and
• is used only for the Permitted Objective;
  • comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or any Service.

Acceptable use restrictions

You must:

• not use the App, the Service or any Code in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, any Service or any operating system;
• not infringe our intellectual property rights or those of any third party in relation to your use of the App, the Service or any Code, including by the submission of any material (to the extent that such use is not licensed by these terms);
• not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or any Service;
• not use the App, the Service or any Code in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
• not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.
• not distribute the App or Code in any way. 

Intellectual property rights

All intellectual property rights in the App, the Services and the Code throughout the world belong to us (or our licensors) and the rights in the App, the Services and the Code are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, the Services and the Code other than the right to use them in accordance with these terms.

Disclaimer of warranty and liability:
The App, Code and Services, including any accompanying files are provided “as is” without warranty of any kind. To the maximum extent permitted by applicable law, Remotify.io disclaims all warranties, expressed or implied, including, but not limited to, any implied warranties of performance, merchantability, fitness for a particular purpose, and noninfringement. to the maximum extent permitted by applicable law, in no event shall Remotify.io be liable for any direct, indirect, consequential or incidental damages (including, but not limited to, damages for loss of business profits, business interruption or loss of business information) arising out of the use of or inability to use the software.

Remotify.io can not be held liable for damage or loss of your hardware, music equipment, data, software or health. you use this software on your own risk.

Digital Sales
Due to their nature all digital sales are final unless otherwise stated.

Refunds

Our App (Control Surface Studio) licenses and Code/Script downloads are offered with a 30 day money gurarantee. The refund will be processed minus the processing fee which we incurred during the initial transaction. This is due to the payment processor's own charge, where the seller does not receive the transaction fee back when a payment is refunded.

Refunds are applicable providing at least one of these conditions are met (conditions marked with an asterisk (*) are required in all cases):
Your payment account was used illegally to make the purchase (fraud)
You provide a reasonable explanation why the refund / credit needs to be made.
The zip file has not been downloaded. *

All refunds are at the discretion of Remotify.io

We may end your rights to use the App and the Services if you break these terms

We may end your rights to use the App and Services at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.

If we end your rights to use the App and Services:

• You must stop all activities authorised by these terms, including your use of the App, the Code and any Services.
• You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.
• We may remotely access your devices and remove the App from them and cease providing you with access to the Services.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You need our consent to transfer your rights to someone else

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

No rights for third parties

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

If a court finds part of this contract illegal, the rest will continue in force

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing this contract, we can still enforce it later

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Which laws apply to this contract and where you may bring legal proceedings

These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.