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CSS app corrupt - how to clean install windows

Submitted by geoff.crowther@me.com on Wed, 12/28/2022 - 07:08
geoff.crowther@me.com
Control Surface Studio User

I have 6 mode selectors in my script and now for some reason when I try to add another or edit any of the previous ones random behavior such as elements fo the script just disappearing for no reason are happening.

How do I start with a clean install to delete all of the preferences - there's no uninstall or folder that I can see associated with it, just the ControlSurfaceStudio exe file. There is a control surface studio folder at C:\Users\xxx\AppData\Roaming but its empty and deleting it doesn't affect the app

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6 Responses

Comments

geoff.crowther@me.com
Control Surface Studio User
#1

the corruption seems to be related to parameter banks - this thread pointed me in the right direction but didn't solve it for me -https://remotify.io/community/question/parameter-bank-bugcorrupts-script....

I have a script with 6 modes and this works. I add a 7th mode and it will load into Ableton until I add a parameter bank. Then I receive the error ' get device chain target error: we can't currently handle the device selectors of type: called by config_module'. If I delete the parameter bank it will load without error. I have tried creating a new script and copying over the modes from the old script and this doesn't fix it either. Have also tried creating the parameter bank in a new empty script and copying this over. In the new empty script, it works but when copied into the original it fails again.

This must be a bug I guess - can you help me solve this pleae

albert.traxx
Control Surface Studio User
#2

Same here. This drives me nuts - days of work gone!

JohnC
Forum Admin
#3

Hi Geoff,
This video explains how to reset configuration/settings for Control Surface Studio: https://youtu.be/lNpl36T0G5A

daniel rowlinson
Control Surface Studio User
#4

CSS is deleting parts of my scripts also. Days of work gone for me too.
Happened when editing banks for me too I believe.
Trying to rebuild what was lost and now error pops up no matter what i delete from script.

Using the posted process for reinstallation did not work, my script is still popping up error message when trying to send script to live.

Need help, and bug needs fixing,

upload files: 
bbedar
Control Surface Studio User
#5

bump. I just posted earlier today about a similar issue, didn't realize that it was a bug others were experiencing. Basically threw a whole day out and started looking into scripts to solve my problem instead, which defeats the purpose of me buying this software.

bbedar
Control Surface Studio User
#6

deleted midihub app, and reinstalled per John's video and all is well now. My advice to anybody who is losing work due to bugs is to work on your setup in separate pieces. I separated by each mode.