🔥 Lifetime deal! Get Control Surface Studio for Just £67 👉 Click Here To Get It
Time left... mailtimers.com
⚠️ Lifetime licenses are ending soon, get yours before they're gone ⚠️
Your shopping cart is empty.

Controller Disappeared? Here's how to get it back.

Submitted by JohnC on Mon, 02/25/2019 - 08:47
JohnC
Forum Admin
Control Surface Studio User
Disappearing Controllers is something we're are still investigating. It happens because an extra bit of malformed code is being added to the end of the Controller Json file. While we investigate and implement a solution, if this happens to you here's the steps you can take to get your Controller back. 1. Firstly, don't Panic! your Controller still exists. 2. Go to your home directory on the computer then: 'Control Surface Studio' > 'Controller' 3. Each Json file in there is a Controller in your App. They should be numbered in the same order that they display in the App. So you just need to find the right one. 4. Open the file in a text editor, copy all contents, go to this online Json Validator: https://jsonformatter.curiousconcept.com, paste into their input box and click process. 5. The Validator will tell you exactly what is wrong with the file and will even highlight what the problem is. The problem is usually just an extra square bracket at the end, you just need to delete so that the json passes validation. 6. Copy and paste the validated json back into your Controller json file. Restart the App or use the import function to import it back in App and your Controller will be back. This fix was first posted here: https://remotify.io/community/question/controller-disappeared-json-file-...
Topic Category: 

5 Responses

Comments

danicroitor
Pro User
#1

Tried that and it found an extra bracket at the end. I delete it but when trying to import the script I get: "no script file" error

danicroitor
Pro User
#2

never-mind I was trying to import it on the script tab

JohnC
Forum Admin
#3

Make sure you are in the 'Controller Manager', then click the Import button to display the 'Import Controller' Section.

phil.ittech
Control Surface Studio User
#4

Hi John,

I've just lost my controller from CSS after a reboot. If I go to the C:\Users\%username%\Control Surface Studio\controller folder, I see 4_controller.json file but it has ZERO size. I feel I have just lost the last three evenings of creating this controller, just at the point I was mapping all of the midi info, GAH!!

Is there any hope to recover this file?

JohnC
Forum Admin
#5

oh no have you! unless you have exported the file at some point, the only place they are stored is in the folder you mentioned.